Recently this information was leaked that the CEO and Founder of Zomato also helps in delivery of the order once in 3 months, this information was leaked by the founder and executive vice-chairman of Naukri.com, Zomato CEO Delivers Orders In Company T-Shirt Once Every 3 Months, Naukri.com Founder Sanjeev Bikhchandani in one of his recent posts on twitter, where he shard that in one of the recent interaction with the founder of Zomato he learned that they do deliver the orders wearing the common Red t-shirt with their trademark at least one in a 3 month. He captioned his photo as “Just met @deepigoyal and the @zomato team. Delighted to learn that all senior managers including Deepinder don a red Zomato tee, get onto a motorcycle and spend a day delivering orders themselves at least once a quarter. Deepinder tells me that thus far nobody has recognised him.”
He further added that this was done by him since the last 3 years and no one recognised him yet. This information was like by the internet users and all of them appreciated the initiative taken by Zomato’s CEO, which is very uncommon to see in others. Commonly no one does thee kind of things after becoming successful. While appreciating him one of the users wrote, “Helps in understanding customers/business partners. Happy to have been in queues, in various attires like a regular customer, talking to frontline staff, seeking solutions to a hypothetical problems, having on the spot customer reviews. A must do for service organisations for real insight.” Following are few other impressive things people wrote about him : “Superb initiative , nothing like being close to the customer. Incredible insights,” added another. A third commented, “Best way to understand the pain point of delivering partners,” while a fourth added, “No job is too small, and it’s great to do and experience what one expects from their associates…”
If talking about the other CEO’s who tries to fit into the shoes of the employs, earlier this year CEO of Uber India did this too, picked up his riders to understand their perception and issues first-hand.
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